Why Your Hiring Problem Isn't a Hiring Problem
Every company I have ever worked with that thought it had a hiring problem actually had an environment problem. The hiring numbers were just the first thing that showed up.
Director of Global Operations, BlackLake Security
Operations Leader. People Architect. Clarity Maker.
I build the systems that let great teams actually work.
I build the systems that let great teams actually work. 10+ years turning organizational chaos into engineered clarity — across talent, operations, cybersecurity, and everything in between.

Rhea's ExecuTwin is coming soon. Return to interview the operations and talent intelligence encoded from 10+ years across cybersecurity, HealthTech, and scaling startups.
This thinks like Rhea King — Rhea's ExecuTwin is coming soon. Return to interview the operations and talent intelligence encoded from 10+ years across cybersecurity, HealthTech, and scaling startups. Ask it anything.
Robert Trupe · Operator · 8 Industries · 40 Years
Every company I have ever worked with that thought it had a hiring problem actually had an environment problem. The hiring numbers were just the first thing that showed up.
I have been laid off twice. Once as the person doing it and once as the person it happened to. Both times, the real story was the same: one person was carrying knowledge the system should have held.
Every operations leader I talk to is automating the easy stuff. But the 50% of their time that is actually expensive — the judgment calls, the escalations — that part is still fully manual.
Questions people actually ask — answered without hedges.
It is my professional operating manual — 10+ years of figuring out how organizations actually work versus how they think they work. I have built talent functions from scratch, scaled cybersecurity operations globally, and watched enough organizational chaos to know that most problems come down to the same three things: unclear ownership, broken processes, and people who were never given the right tools. This site is how I think about fixing that.
Operations leaders, people leaders, and executives who are tired of being the bottleneck in their own organization. Founders who have hit the growth ceiling. COOs who know something is broken but cannot name exactly what. And anyone in cybersecurity who wants their operations to actually match the sophistication of their security stack.
It works better than most people expect. Talent is operations. Every hiring decision is a systems problem. Every retention issue is a process problem. Every culture gap is a communication problem. The same diagnostic frameworks that helped me reduce time-to-hire from 72 to 50 days at Stride are the same frameworks I apply to cybersecurity service delivery at BlackLake. The domain changes. The methodology does not.
Solving the symptom instead of the system. A company that keeps losing good people does not have a retention problem — it has an environment problem, and the retention numbers are just the first thing that shows up. I spent 12 years watching smart leaders apply increasingly expensive Band-Aids to wounds that needed surgery. Most operational problems are diagnosable in 15 minutes if you ask the right questions in the right order.
Being laid off. Twice. Once as the person doing it and once as the person it was done to. The second one was harder — not because of the loss, but because I was the sole provider for two kids and had to figure it out fast. What I learned from both sides of that conversation fundamentally changed how I think about organizational design. You should never be in a position where losing one person — including yourself — breaks the machine. That is a systems failure, not a personnel failure.
Because I spent 10 years solving problems by hand that this infrastructure solves systematically. The ExecuTwin concept — encoding your judgment so it survives your absence — is exactly what I wish I had built at every company I scaled. When your institutional knowledge lives only in your head, you are always one bad quarter away from a knowledge crisis. I am here because the tool is real and the problem it solves is real.
Selectively. If you are an operations leader or founder dealing with a specific organizational problem and want a direct conversation about it, reach out through LinkedIn. I do not take on retainer clients currently but I do take conversations seriously.
Started in technical recruiting. Built the instinct for reading organizations by reading the people they tried to hire. Moved from agency recruiting into in-house people operations, eventually leading talent acquisition at healthcare technology companies including DrChrono — where she joined as the first Head of Talent and guided the company through a full acquisition.
Head of Talent at Stride during the peak of the hiring frenzy. 115% YoY growth. 52 to 112 employees. Reduced agency dependency from 39% to 3% in 12 months. Built a 13-engineer team in Brazil that saved $1.3M per year. Automated 50% of manual recruitment work.
Fractional consulting through R&K Consulting LLC while the talent market reorganized itself. Spent 18 months working across multiple clients on talent operations, automation, and organizational design. Decided that cybersecurity was where operations leadership was most needed and most underbuilt.
Joined BlackLake Security as Cybersecurity Services Manager. Promoted to Director of Workforce Strategy. Then Director of Global Operations — overseeing operations across 80+ countries for a company that has been on CRN's Solution Provider 500 list seven consecutive years.
10+ years of building the systems that let organizations run at full speed — from HealthTech startups to global cybersecurity operations. Photography coming soon.
Available for direct conversations about operations, talent strategy, and organizational design. Not currently taking retainer consulting clients, but always open to a direct conversation with someone dealing with a real problem.
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